Historically, the IMarEST comms programme was print-centric and catered to a traditional audience. The weekly e-newsletter shared ‘news’ stories with links to the stories that sat on the Marine Professional website. While this drove traffic to the website, by the very nature of it being a weekly newsletter, the stories were not ‘breaking news’.
Changes in member behaviour and commercial implications during the pandemic provided an opportunity to rethink, relaunch and re-engage with members, and provide them with a truly omnichannel experience
E-newsletter content links to the magazine themes and we did rigorous testing on the day and time of sends for optimum engagement levels. We analyse the stats monthly to track what has – and hasn’t – performed well, to inform future content plans.